AI Deployment Firms › AI platforms deployed by their own engineers
KODA
Conversational AI platform and implementation for customer service teams, mostly in retail
KODA sells a conversational AI platform covering chatbots, voicebots, ticket automation and live chat, used mainly for customer service. Clients can take a full-support model, where KODA's team runs workshops, integrates the platform with their systems and supports it afterwards, or a hybrid model where the client shares the design and build. Named clients on its site include Biedronka, Żabka, Carrefour, Gamivo, NEXERA and Wrocław Airport.
- Type of firm
- Platform with embedded engineers
- Known for
- Conversational AI for customer service
- Based in
- Wrocław, Poland
- Founded
- 2017
- Ownership
- Owned by a holding company · Hexe Capital
- Status
- Active
- Generalist or specialist
- Generalist
- Industries
- Retail and consumer
- Own product
- Yes: KODA Intelligence
- Delivery model
- Build and hand over, Runs it after launch
- Website
- usekoda.com
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